Frequently Asked Questions

Have questions about renting a storage unit in eastern Virginia? At mystorage, we want to make the storage process as easy and stress-free as possible. Below you’ll find answers to the questions we hear most often.
Choosing the Right Storage Unit
Renting a Storage Unit: The Basics
Payments and Billing
Moving and Packing Tips
Facility Features and Access
Still Have Questions?
Can’t find the answer you’re looking for? Our friendly staff is ready to help. Contact mystorage online or stop by any of our locations in Chesapeake, Virginia Beach, Newport News, Suffolk, Mechanicsville, Poquoson, or Toano. We’ll make sure you have everything you need to get started.